1. Personalised Registration Sales
By purchasing a personalised registration number from our website, you acknowledge and agree that the product is tailored specifically to your order and is therefore classified as a personalised item.
2. No Refunds or Exchanges
Due to the personalised nature of registration numbers:
- We do not offer refunds, returns, or exchanges once an order has been placed and confirmed.
- This policy applies regardless of whether the transfer process has started or not.
3. Customer Responsibility
It is the responsibility of the customer to:
- Ensure the registration number is correctly chosen before confirming the order.
- Provide accurate information required for the transfer process.
- Comply with DVLA regulations and any legal requirements related to the registration number’s use.
4. Faulty or Incorrect Orders
In the unlikely event that the registration number received is not as described or an error occurs on our part, we will work with you to rectify the issue. This may include a correction or replacement where applicable. This does not apply to customer errors or change of mind.
5. Transfer Process
We will initiate the transfer process as soon as your payment is confirmed and required documents are received. Once this process has begun, the order is non-cancellable.
6. Acceptance of Terms
By completing a purchase on our website, you confirm your understanding and acceptance of these terms and conditions.
